RETURN POLICY
Return Policy
We have a 14-day return policy. This means you have 14 days after receiving your item to request a return.
Conditions for Return or Exchange:
- Items must be in the same condition as when you received them, unworn or unused, with tags, and in their original packaging.
- You must provide the receipt or proof of purchase.
- Returns or exchanges must be requested no later than 14 days after the item was delivered.
How to Return or Exchange Your Order
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Contact Us:
- To start a return or exchange, email us at exteasy@eaxteasy.store.
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Approval Process:
- If your return or exchange is accepted, we will send you a return shipping label and instructions on how and where to send your package.
- Items sent back without first requesting a return will not be accepted.
Refunds
- Refunds are processed within 14 working days of receipt to allow for inspection of the item.
- Refunds will be made to the original payment method. We cannot facilitate refunds to a third party.
- You will receive an email notification once your order has been refunded.
Contact Us
For any questions regarding returns or exchanges, please contact us at exteasy@eaxteasy.store.